The word concierge is inextricably tied up with hotels, calling forth images of a front-desk employee attending to reservations, travel plans and numerous general duties. Did you know the word ‘concierge’ has French origins meaning ‘keeper of the keys’ or a ‘house guardian’? The concierge was responsible for streamlining the
Total export earnings generated by international tourism in 2013 reached US$ 1.4 trillion. Receipts earned by destinations from international visitors grew by 5 per cent to reach US$ 1159 billion, while an additional US$ 218 billion was earned by international passenger transport. According to the latest UNWTO World Tourism Barometer, receipts in destinations